At eurodripusa.net, while our name might playfully hint at European currency, our commitment is firmly rooted in your satisfaction, no matter where you are. You might be wondering about converting 39 Euros To Dollars when considering online purchases, but with our worry-free guarantee, currency conversions are the last thing you’ll need to worry about when it comes to returns and exchanges. We believe purchasing eyewear online should be a delightful experience, and our return policy reflects that commitment.
Image showing 90 day warranty for eyeglasses purchased online at 39DollarGlasses
We proudly offer a 100% Worry-Free Guarantee, ensuring you can shop with complete confidence. If for ANY REASON you are not entirely happy with your eyeglasses, you have a generous window to return them. Within 90 days of delivery, you can return your glasses for a one-time exchange completely free of charge, or opt for a full store credit. To make things even easier, we provide FREE return shipping!
For those seeking a full refund to your original payment method, we offer that option as well. Simply return your eyewear within 30 days of the delivery date. Please note that while the refund is full, original shipping charges are non-refundable. However, it’s important to be aware of limitations, particularly concerning multifocal lenses (progressives and bifocals). Please see the details below for specifics.
Here’s a breakdown of our straightforward return policy:
-
Initiate Your Return: Within 90 days from the date your order was delivered, contact us. You can reach us via phone, Live chat, or email. Our team will gladly provide you with a Return Merchandise Authorization (RMA) number and a prepaid postage return label for domestic First-Class U.S. Mail. It’s important to remember that your warranty coverage is determined by the postmark date on your returned package and the type of lenses you ordered (see specific limitations below). Please note that returns cannot be processed or honored without a valid RMA number.
-
Full Refunds (Within 30 Days): To receive a full refund back to your original payment method, please contact us for your RMA and prepaid shipping label and ensure the returned package is postmarked within 30 days of the original delivery date. Refunds are processed only after we have received the returned merchandise and will be issued according to your warranty coverage, minus any discounts applied to the original order.
-
Remakes and Subsequent Fees: After an initial order remake, any further remakes will incur a 50% remake fee. If a refund is requested following a remake, it will be assessed at 50% of the original order price. Alternatively, you can choose to receive a 50% refund in store credit.
-
Remake Fee Policy: Please be aware that remake fees are non-refundable.
-
Condition of Returned Items: Returned items must be sent back in their original condition and in the hard case that you received from us. You are welcome to keep any accessories included as our complimentary gift.
-
Returns on Promotional Items: If you are returning a single pair of glasses from a “buy one get one” promotion, the discounted pair is eligible for a full refund or credit. If you are returning only the full-price item, the refunded or credited amount will reflect the deduction of the original discount.
-
EyeBucks Policy: Once EyeBucks have been used, they are non-refundable.
-
Store Credit After 30 Days: Beyond the initial 30-day period, and for any order after this period, returns are refundable as store credit only.
-
Re-Lens Orders with Rimless Frames: For “Re-Lens” orders using rimless frames, the custom drilling and mounting fees are non-refundable due to the bespoke nature of this service.
-
Re-Lens Handling Fee: If you are returning a re-lens order, the Re-Lens Handling fee is non-refundable.
-
Home Try-On Orders: For returns of ‘Home Try-On’ orders, the $10 fee charged is refundable only in EyeBucks, which can be used towards a future purchase of frames and lenses.
-
*Excluded Lenses – Multifocal Lens Limitations:
- Multifocal Lenses: Orders for bifocal and progressive lenses are eligible for a one-time exchange or remake at no charge within the first 90 days following delivery. Any modifications to an order before it ships will be counted as the single allowed free exchange or remake. If a full refund is requested for multifocal lenses, you have the option to receive the refund to your original credit card or as in-store EyeBucks credit, but it will be subject to a 30% restocking fee.
EFFECTIVE DATE: 1/23/17
We aim to make your experience with eurodripusa.net exceptional. Our return policy is designed to give you peace of mind, ensuring that from browsing our site to receiving your perfect pair of glasses, your satisfaction is our top priority. Forget about the 39 euros to dollars conversion anxieties and focus on finding your ideal eyewear with confidence!