Endoscopy Superstore® ensures a smooth and efficient shipping process for all orders, including your Aed Euro purchases, throughout the United States and North America. By default, we utilize UPS Ground for all shipments, providing reliable delivery services. For your convenience, alternative delivery methods are available and can be selected during the checkout process to best suit your needs.
Should you prefer to use your own shipping account, we gladly accommodate this request. Simply provide your account number, associated zip code, and desired shipping speed in the order notes section during checkout. This ensures your order is processed according to your specific shipping preferences.
Orders placed before 2:00 PM PST during our regular business hours, Monday through Friday (8:00 AM – 5:00 PM PST), are processed on the same day. Orders received outside of these hours, or on holidays, will be promptly processed on the following business day. Please note that certain exclusions may apply to these processing times.
Currently, Endoscopy Superstore® accepts orders exclusively from within North America. For detailed information regarding specific exclusions or to inquire about shipping to other regions, please do not hesitate to contact us. We are here to assist with any shipping-related queries you may have.
For added security and to ensure safe delivery, all shipments from Endoscopy Superstore® require a signature upon receipt. This measure helps protect your valuable purchases during transit.
To minimize the risk of damage during shipping, all products, especially sensitive AED Euro equipment, are meticulously packed in custom-designed packaging. Upon receiving your shipment, it is crucial to thoroughly inspect all packages. In the unfortunate event that a product is damaged in transit, it is imperative to document the nature and extent of the damage immediately and contact Endoscopy Superstore® without delay.
If you discover concealed loss or damage after initial receipt, it is essential to retain all packing materials. Immediately notify Endoscopy Superstore® to request a prompt inspection. This allows us to efficiently address and resolve any issues.
In cases where shipments are received with missing items, please contact our dedicated Customer Service team at once. Prompt reporting ensures swift investigation and resolution.
Endoscopy Superstore® is not responsible or liable for any damages arising from delays or non-delivery of shipments due to any circumstances beyond our control.
Important Notice Regarding Claims: To maintain eligibility for any warranty or claims, recipients must report any missing or damaged goods to Customer Service within five (5) business days of delivery. Failure to report within this timeframe forfeits the right to any claims.
