Explore the inspiring digital evolution in customer experience at LKQ Euro Car Parts Ltd, in an on-demand webinar featuring industry experts from Genesys. This session provides a deep dive into how Euro Car Parts Ltd is redefining customer interaction in the automotive parts sector, traditionally considered an old-school industry, by expertly integrating modern digital channels.
Discover how Euro Car Parts Ltd is setting new standards by seamlessly incorporating voice notes, WhatsApp, and various other digital platforms to effectively meet the evolving expectations of today’s customers. The webinar sheds light on the strategic approaches taken by Euro Car Parts Ltd to ensure their teams are fully onboard and prepared for this transformative journey. It offers valuable insights into achieving a smooth transition, crucial for future-proofing any business in the digital age.
This webinar is an unmissable opportunity for businesses aiming to create a customer experience landscape that not only meets current demands but also sets innovative benchmarks for the future. Hear directly from Chloe Thomson, Continuous Improvement Manager at Euro Car Parts Ltd, alongside Gerry Brown from The Customer Lifeguard, and Joe Partridge-Jones, Senior Account Executive at Genesys, as they share their expertise and experiences in driving digital transformation and enhancing customer experience within Euro Car Parts Ltd.
