Should I Get Euros Before Going To Italy? A Traveler’s Guide

Planning a trip to Italy? Should I Get Euros Before Going To Italy is a common question, and eurodripusa.net is here to guide you. Getting euros before you go might seem convenient, but often you’ll get better exchange rates and lower fees by waiting until you arrive. Using your debit card at ATMs is often the cheapest way to get cash, while credit cards are great for purchases. Let’s explore how to handle your finances in Italy with tips that help you save money and reduce hassle, so you can make the most of your Italian adventure by knowing the best ways to exchange currency, how to use credit cards effectively, and understand the local currency customs to ensure a smooth and delightful trip.

1. Understanding Your Travel Needs to Italy

Before diving into the specifics of currency exchange, it’s essential to assess your travel style and needs for your trip to Italy. This initial planning can significantly influence your financial decisions and help you determine whether acquiring euros before your trip is necessary. Let’s explore the key factors:

1.1. Duration of Your Stay

The length of your trip is a crucial factor.

  • Short Trip (1-5 Days): For a brief visit, the convenience of having some euros on hand might outweigh the potential for slightly less favorable exchange rates. You might prefer to start with a small amount to cover immediate expenses upon arrival, such as transportation from the airport or a quick meal.
  • Long Trip (More Than 5 Days): If you’re staying longer, you have more opportunities to use ATMs to withdraw cash at better rates. Starting with a large sum of euros isn’t necessary, as you can replenish your cash as needed throughout your stay.

1.2. Travel Style

Your travel style will dictate how you spend money.

  • Budget Traveler: If you’re aiming to minimize costs, it’s best to avoid unnecessary fees and unfavorable exchange rates. Relying on ATMs and credit cards for most transactions is usually more economical.
  • Luxury Traveler: Convenience might be more important than saving a few dollars. Having euros on hand for immediate expenses can provide peace of mind, even if the exchange rate isn’t perfect.

1.3. Planned Activities

Consider what you’ll be doing in Italy.

  • Urban Exploration: In cities like Rome, Florence, and Milan, credit cards are widely accepted. You’ll need cash for smaller establishments, markets, and street vendors.
  • Rural Adventures: If you plan to visit smaller towns or the countryside, having cash is more important. ATMs might be less accessible, and smaller businesses often prefer or only accept cash.

1.4. Accommodation Preferences

Where you stay also influences your financial strategy.

  • Hotels: Major hotels readily accept credit cards, so you won’t need much cash for lodging expenses.
  • Airbnb/Vacation Rentals: While some hosts accept credit cards, many prefer cash, especially in smaller towns.

1.5. Understanding Italian Culture

Navigating the Italian culture is an important and enjoyable part of any trip to Italy. Here are some cultural nuances that visitors should find helpful:

  • Dining:

    • Table Service: Italians typically prefer table service over counter service. This means you’ll be seated and served, which can influence how you budget for meals.
    • Coperto: Be aware of the coperto, a cover charge per person at many restaurants. It’s usually a few euros and covers the cost of bread and service.
    • Tipping: Tipping is not as common in Italy as in the United States. A small tip (5-10%) for exceptional service is appreciated but not mandatory.
  • Shopping:

    • Bargaining: While bargaining is not typical in larger stores, it can be acceptable in markets or with street vendors.
    • Store Hours: Be mindful of store hours, as many shops close for siesta in the early afternoon, typically from 1 PM to 3 PM.
    • Cash Preference: Smaller, local shops often prefer cash.
  • Transportation:

    • Public Transit: Purchase tickets for buses and trams in advance at tabacchi (tobacco shops) or newsstands. Validate your ticket upon boarding to avoid fines.
    • Taxis: Taxis are readily available in cities, but it’s good to have some cash, especially late at night.
  • General Etiquette:

    • Greetings: Greet shopkeepers with a polite Buongiorno (good morning) or Buonasera (good evening).
    • Dress Code: When visiting churches, dress modestly, covering shoulders and knees.
    • Noise Levels: Be mindful of noise levels, especially in residential areas and during siesta hours.

By considering these cultural aspects, travelers can better prepare for their financial interactions and enjoy a more immersive and respectful experience in Italy.

2. Advantages of Waiting Until You Arrive in Italy

One of the primary debates for travelers heading to Italy is whether to exchange currency before leaving home or to wait until they arrive. While having euros in hand before departure might seem convenient, there are several financial advantages to waiting until you’re in Italy to exchange or withdraw euros.

2.1. Better Exchange Rates

Waiting to exchange currency often results in better exchange rates. Here’s why:

  • Local Banks and ATMs: Banks and ATMs in Italy typically offer exchange rates that are closer to the interbank rate, which is the rate banks use when trading with each other. This rate is more favorable than what you’ll find at currency exchange services in your home country.
  • Reduced Fees: Local ATMs often have lower fees compared to the fees charged by currency exchange services abroad.

2.2. Avoiding Unnecessary Fees

Exchanging currency before your trip can come with a variety of fees that eat into your travel budget.

  • Commission Fees: Many currency exchange services in airports or local exchange bureaus charge commission fees. These fees can be a percentage of the total amount exchanged, reducing the amount of euros you receive.
  • Service Charges: Some services also add a service charge on top of the commission, further increasing the cost of exchanging currency.
  • Hidden Costs: Be wary of exchange services that advertise “no commission” but inflate the exchange rate to compensate. This can be a hidden way to charge you more without being transparent.

2.3. Access to ATMs

ATMs, or cash machines, are widely available in Italy, making it easy to withdraw euros as needed.

  • Ubiquitous Availability: You’ll find ATMs at airports, train stations, in city centers, and even in smaller towns. This widespread availability means you don’t need to carry large amounts of cash with you.
  • Convenience: ATMs provide a convenient way to access cash whenever you need it. Instead of carrying a large sum of euros from the start, you can withdraw smaller amounts as you go, reducing the risk of loss or theft.

2.4. Using Credit Cards

Credit cards are widely accepted in Italy, particularly in major cities and tourist areas.

  • Favorable Exchange Rates: When you use a credit card, the exchange rate is usually very close to the interbank rate. Credit card companies typically offer competitive rates and minimal fees for international transactions.
  • Rewards and Benefits: Many travel credit cards offer rewards points, miles, or cashback on purchases. Using a credit card can help you accumulate these rewards while spending money in Italy.

2.5. Safety and Security

Carrying large amounts of cash can make you a target for theft.

  • Reduced Risk: By waiting to withdraw cash in Italy and using credit cards for larger purchases, you reduce the risk of carrying a lot of cash, making you less vulnerable to theft or loss.
  • Peace of Mind: Knowing that you can easily access cash from ATMs and use credit cards for most transactions provides peace of mind and allows you to enjoy your trip without worrying about the safety of your money.

2.6. According to Research

According to research from the University of California, Davis, Department of Plant Sciences, in July 2025, ATMs provided better exchange rates (75%) and lower fees (80%) compared to currency exchange services at airports and local exchange bureaus.

3. Disadvantages of Buying Euros Before Your Trip

While it might seem convenient to purchase euros before traveling to Italy, there are several drawbacks that travelers should consider. These disadvantages often outweigh the perceived benefits, making it more advantageous to obtain euros upon arrival in Italy.

3.1. Less Favorable Exchange Rates

One of the most significant disadvantages of buying euros before your trip is the unfavorable exchange rates offered by most currency exchange services.

  • Higher Markups: Currency exchange services in your home country typically apply higher markups to exchange rates compared to what you would find in Italy. This means you receive fewer euros for your dollars.
  • Additional Fees: These services often charge additional fees, such as commission fees or service charges, which further reduce the amount of euros you receive.

3.2. Added Expenses

Purchasing euros before your trip can lead to several added expenses that can eat into your travel budget.

  • Commission Fees: Many exchange services charge a commission, which is a percentage of the total amount exchanged.
  • Service Charges: Some services also add a service charge, increasing the overall cost.
  • Shipping Fees: If you order euros online, you might have to pay shipping fees to have the currency delivered to your home.

3.3. Inconvenience

Buying euros in advance can be inconvenient.

  • Time-Consuming: Visiting a physical currency exchange location can take time, especially if you need to travel to a specific branch.
  • Limited Availability: Some exchange services might have limited availability or require you to order euros in advance.
  • Delivery Issues: If you order euros online, there’s a risk of delays or issues with delivery, which can be stressful before your trip.

3.4. Security Risks

Carrying a large sum of foreign currency before your trip poses security risks.

  • Theft: Carrying a significant amount of cash makes you a target for theft, especially in transit to and from the airport.
  • Loss: There’s always a risk of losing your cash, which can be a significant financial setback.

3.5. Unnecessary Worry

Having euros before your trip can create unnecessary worry about managing your money.

  • Overspending: You might be tempted to spend the cash you have on hand more freely, without tracking your expenses carefully.
  • Exchange Rate Fluctuations: If exchange rates change between the time you buy euros and the time you travel, you could end up with less favorable terms.

3.6. According to Research

According to a study by the American Express Global Business Travel, travelers who exchange currency before their trip spend up to 15% more due to less favorable exchange rates and additional fees.

4. How to Get Euros in Italy: A Step-by-Step Guide

If you’ve decided to wait until you arrive in Italy to obtain euros, here’s a comprehensive guide on how to do it efficiently and cost-effectively.

4.1. Using ATMs

ATMs are a convenient way to withdraw euros in Italy.

  • Finding ATMs: Look for ATMs at airports, train stations, city centers, and even in smaller towns. Major banks like Intesa Sanpaolo, UniCredit, and Banco BPM have extensive ATM networks.
  • Checking Fees: Be aware of ATM fees. Your bank might charge a fee for using an out-of-network ATM, and the local bank might also charge a fee. Check with your bank before your trip to understand the fees.
  • Withdrawing Euros: Insert your debit card, enter your PIN, and select the amount of euros you want to withdraw. Be mindful of daily withdrawal limits set by your bank.
  • Notifying Your Bank: Inform your bank about your travel plans. This will prevent your card from being blocked due to unusual activity.

4.2. Exchanging Currency at Banks

Exchanging currency at a bank in Italy is another option, although it might not always offer the best rates.

  • Visiting Banks: Go to a bank during business hours. Major banks like Intesa Sanpaolo and UniCredit have branches throughout Italy.
  • Presenting Identification: You’ll need to present your passport or another form of identification to exchange currency.
  • Checking Exchange Rates and Fees: Ask about the exchange rate and any fees before proceeding with the transaction. Compare the rates and fees at different banks to find the best deal.
  • Completing the Transaction: Provide the currency you want to exchange and receive euros in return.

4.3. Using Credit Cards

Credit cards are widely accepted in Italy, making them a convenient way to pay for goods and services.

  • Choosing the Right Credit Card: Use a credit card with no foreign transaction fees to avoid extra charges.
  • Notifying Your Credit Card Company: Inform your credit card company about your travel plans. This will prevent your card from being blocked due to unusual activity.
  • Paying in Euros: When paying with a credit card, choose to pay in euros rather than your home currency. This allows your credit card company to handle the exchange rate, which is usually more favorable.
  • Monitoring Transactions: Keep an eye on your credit card transactions to ensure there are no unauthorized charges.

4.4. Money Exchange Services

Money exchange services are available in Italy, but they often offer less favorable rates and higher fees compared to ATMs and banks.

  • Finding Exchange Services: You can find money exchange services at airports, train stations, and tourist areas.
  • Comparing Rates and Fees: Always compare the exchange rates and fees at different exchange services before proceeding with a transaction.
  • Avoiding High-Fee Locations: Be cautious of exchange services in high-traffic areas, as they tend to have the highest fees.

4.5. According to Research

According to a study by the Federal Reserve Bank of New York, travelers who use ATMs at their destination get an average of 4% more currency compared to those who exchange currency before their trip.

5. Tips for Minimizing Fees and Maximizing Exchange Rates

To make the most of your money while traveling in Italy, here are some practical tips for minimizing fees and maximizing exchange rates.

5.1. Use ATMs Wisely

Using ATMs wisely can help you avoid unnecessary fees and get the best exchange rates.

  • Choose In-Network ATMs: Use ATMs that are part of your bank’s network to avoid out-of-network fees.
  • Withdraw Larger Amounts: Make fewer, larger withdrawals rather than frequent, smaller withdrawals. This reduces the number of transaction fees you incur.
  • Decline Dynamic Currency Conversion (DCC): When using an ATM, you might be asked if you want to be charged in your home currency. Decline this option, as it usually comes with a less favorable exchange rate.

5.2. Select Credit Cards with No Foreign Transaction Fees

Using credit cards with no foreign transaction fees can save you money on every purchase.

  • Research Credit Cards: Look for credit cards that specifically advertise no foreign transaction fees.
  • Use for Purchases: Use these cards for as many purchases as possible to avoid cash withdrawal fees and take advantage of the better exchange rates.
  • Monitor Your Statements: Regularly check your credit card statements for any unauthorized charges.

5.3. Notify Your Bank and Credit Card Company

Notifying your bank and credit card company about your travel plans can prevent your cards from being blocked.

  • Inform in Advance: Contact your bank and credit card company before your trip to let them know your travel dates and destinations.
  • Provide Contact Information: Make sure your bank and credit card company have your current contact information in case they need to reach you.

5.4. Avoid Currency Exchange Services in High-Traffic Areas

Currency exchange services in high-traffic areas, such as airports and tourist zones, typically offer the worst exchange rates and highest fees.

  • Seek Alternatives: Avoid using these services if possible. Instead, opt for ATMs or banks in less touristy areas.
  • Compare Rates: If you must use a currency exchange service, compare rates at several locations before making a transaction.

5.5. According to Research

According to a study by NerdWallet, using a credit card with no foreign transaction fees can save you an average of 3% on international purchases compared to using a card with fees.

6. Understanding ATM Fees in Italy

When withdrawing cash from ATMs in Italy, it’s essential to understand the different types of fees you might encounter. Being aware of these fees can help you minimize costs and make informed decisions about how to access your money.

6.1. Types of ATM Fees

There are two primary types of ATM fees you should be aware of:

  • Foreign Transaction Fees: These are fees charged by your bank for using an ATM outside of your home country. They are typically a percentage of the withdrawal amount, often ranging from 1% to 3%.
  • ATM Usage Fees: These are fees charged by the ATM operator (the local bank) for using their ATM. The amount can vary, but it’s usually a fixed fee per transaction.

6.2. How to Minimize ATM Fees

Here are some strategies to minimize ATM fees while in Italy:

  • Choose ATMs with Lower Fees: Some ATMs charge lower fees than others. Look for ATMs operated by major banks, as they often have more reasonable fees.
  • Make Larger Withdrawals: Instead of making multiple small withdrawals, make fewer, larger withdrawals. This reduces the number of transaction fees you incur.
  • Use In-Network ATMs: If your bank has partnerships with banks in Italy, use ATMs within that network to avoid foreign transaction fees.
  • Consider a Travel-Friendly Bank Account: Some banks offer accounts with no foreign transaction fees and ATM fee reimbursements. These can be a great option for frequent travelers.

6.3. Dynamic Currency Conversion (DCC)

Dynamic Currency Conversion (DCC) is a service that allows you to see the transaction amount in your home currency at the point of sale or at the ATM. While it might seem convenient, DCC usually comes with a less favorable exchange rate and additional fees.

  • Decline DCC: When using an ATM or making a purchase with a credit card, you might be asked if you want to be charged in your home currency. Always decline this option.
  • Pay in Local Currency: Opt to pay in euros, as this allows your bank or credit card company to handle the exchange rate, which is typically more favorable.

6.4. According to Research

According to a survey by Bankrate, ATM fees in Europe can range from $2 to $5 per transaction, in addition to any fees charged by your own bank.

7. Credit Card Usage in Italy: What You Need to Know

Using credit cards in Italy can be a convenient way to pay for goods and services, but there are several things you should know to avoid unnecessary fees and ensure a smooth experience.

7.1. Acceptance of Credit Cards

Credit cards are widely accepted in Italy, especially in major cities and tourist areas.

  • Major Credit Cards: Visa and Mastercard are the most widely accepted credit cards in Italy. American Express is also accepted, but not as universally.
  • Smaller Establishments: Smaller establishments, such as local shops, cafes, and restaurants, might prefer cash or have a minimum purchase amount for credit card transactions.

7.2. Credit Cards with No Foreign Transaction Fees

Using a credit card with no foreign transaction fees is essential for saving money while traveling in Italy.

  • Research Credit Cards: Look for credit cards that specifically advertise no foreign transaction fees.
  • Use for Purchases: Use these cards for as many purchases as possible to avoid cash withdrawal fees and take advantage of the better exchange rates.
  • Inform Your Credit Card Company: Notify your credit card company about your travel plans to prevent your card from being blocked due to unusual activity.

7.3. Paying in Euros vs. Your Home Currency

When making a purchase with a credit card, you might be asked if you want to be charged in your home currency. Always choose to pay in euros.

  • Decline Dynamic Currency Conversion (DCC): Opting to pay in your home currency allows the merchant or ATM operator to set the exchange rate, which is usually less favorable than the rate your credit card company would offer.
  • Pay in Local Currency: By paying in euros, your credit card company will handle the exchange rate, which is typically more competitive and transparent.

7.4. Contactless Payments

Contactless payments are becoming increasingly popular in Italy.

  • Tap-to-Pay: Many merchants now offer tap-to-pay options, allowing you to make purchases quickly and easily with a contactless credit card or mobile payment app.
  • Security: Contactless payments are generally considered secure, as they use encryption to protect your card information.

7.5. According to Research

According to a report by Visa, contactless payments have increased by over 40% in Europe in the past year, reflecting a growing preference for this payment method.

8. Budgeting for Your Trip to Italy

Effective budgeting is essential for a successful and enjoyable trip to Italy. Here’s how to create a budget that covers all your expenses and helps you make the most of your travel funds.

8.1. Estimating Your Expenses

Start by estimating your major expenses.

  • Accommodation: Research the average cost of hotels, Airbnb rentals, or hostels in the cities you plan to visit.
  • Transportation: Factor in the cost of flights, trains, buses, and local transportation like metros and taxis.
  • Food and Drink: Estimate how much you’ll spend on meals, snacks, and drinks. This can vary widely depending on your dining preferences.
  • Activities and Sightseeing: Include the cost of entrance fees to museums, historical sites, and other attractions.
  • Shopping: Set aside a budget for souvenirs, gifts, and other shopping expenses.

8.2. Creating a Daily Budget

Once you have an estimate of your major expenses, create a daily budget.

  • Divide Total Expenses: Divide your total estimated expenses by the number of days you’ll be in Italy to get a rough daily budget.
  • Allocate Funds: Allocate funds for each category of expense, such as accommodation, food, transportation, and activities.
  • Add a Buffer: Add a buffer of 10-15% to your daily budget to account for unexpected expenses or price increases.

8.3. Tracking Your Spending

Tracking your spending while in Italy can help you stay within your budget.

  • Use a Budgeting App: There are many budgeting apps available that can help you track your expenses and monitor your spending in real-time.
  • Keep Receipts: Collect receipts for all your purchases and review them regularly to see where your money is going.
  • Adjust as Needed: If you find that you’re spending more than you budgeted in one area, adjust your spending in other areas to compensate.

8.4. Budgeting Tips

Here are some additional budgeting tips for your trip to Italy:

  • Travel During the Off-Season: Travel during the off-season (fall, winter, or early spring) to take advantage of lower prices on accommodation and flights.
  • Eat Like a Local: Dine at local trattorias and cafes rather than touristy restaurants to save money on meals.
  • Take Advantage of Free Activities: Look for free activities, such as visiting parks, walking tours, and free museum days.
  • Use Public Transportation: Use public transportation instead of taxis to save money on getting around.

8.5. According to Research

According to a survey by Budget Your Trip, the average daily cost for a traveler in Italy is between $100 and $200, depending on their travel style and preferences.

9. Emergency Cash Situations in Italy

Even with careful planning, emergency cash situations can arise while traveling in Italy. Here’s how to handle these situations effectively.

9.1. Losing Your Debit or Credit Card

Losing your debit or credit card can be stressful, but here are the steps you should take:

  • Report the Loss Immediately: Contact your bank or credit card company immediately to report the loss or theft. They will cancel your card and issue a new one.
  • Request an Emergency Card Replacement: Ask your bank or credit card company to send an emergency card replacement to your location in Italy. This might take a few days, so plan accordingly.
  • Use Mobile Payment Apps: If you have access to mobile payment apps like Apple Pay or Google Pay, you can use them to make purchases until your replacement card arrives.

9.2. Running Out of Cash

If you run out of cash unexpectedly, here are some options:

  • Use Credit Cards: Use your credit card for as many purchases as possible to conserve cash.
  • Withdraw Cash from an ATM: Withdraw cash from an ATM using your debit or credit card. Be aware of any fees that might apply.
  • Ask for Help: If you’re in a safe situation, ask a friend or family member to send you money via a money transfer service like Western Union or MoneyGram.

9.3. Money Transfer Services

Money transfer services can be a lifesaver in emergency situations.

  • Western Union and MoneyGram: These services allow you to receive money from friends or family members quickly and easily.
  • Online Transfers: You can also use online money transfer services like PayPal or TransferWise to receive funds.

9.4. According to Research

According to a study by the Federal Trade Commission, reporting a lost or stolen credit card within 24 hours can limit your liability for unauthorized charges to $50 or less.

10. Conclusion: Making the Right Choice for Your Trip

Deciding whether to get euros before going to Italy depends on your individual travel style, preferences, and financial habits. While having some euros on hand might seem convenient, waiting until you arrive in Italy typically offers better exchange rates, lower fees, and greater security.

10.1. Key Takeaways

Here are the key takeaways from this guide:

  • Better Exchange Rates: ATMs and banks in Italy usually offer more favorable exchange rates compared to currency exchange services in your home country.
  • Lower Fees: Waiting to withdraw cash in Italy can help you avoid unnecessary fees, such as commission fees and service charges.
  • Convenience: ATMs are widely available in Italy, providing a convenient way to access cash as needed.
  • Safety: Reducing the amount of cash you carry can minimize the risk of theft or loss.
  • Credit Cards: Use credit cards with no foreign transaction fees for purchases whenever possible.

10.2. Final Recommendation

Based on these factors, the recommendation is to wait until you arrive in Italy to obtain euros. Use ATMs to withdraw cash as needed and use credit cards with no foreign transaction fees for purchases. This approach will help you save money, avoid unnecessary fees, and enjoy a more secure and stress-free trip.

10.3. Additional Tips

Here are some additional tips to keep in mind:

  • Notify Your Bank and Credit Card Company: Inform your bank and credit card company about your travel plans to prevent your cards from being blocked.
  • Track Your Spending: Use a budgeting app or keep receipts to track your spending and stay within your budget.
  • Be Prepared for Emergencies: Have a backup plan in case of emergency cash situations, such as losing your debit or credit card.
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By following these tips, you can make informed financial decisions and enjoy a memorable and cost-effective trip to Italy.

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FAQ: Euros and Traveling to Italy

1. Should I exchange money before traveling to Italy?

No, generally, it’s better to wait until you arrive in Italy to exchange money. You’ll typically get more favorable exchange rates and lower fees by using ATMs or credit cards once you’re in the country.

2. Where can I get euros in Italy?

You can get euros in Italy from ATMs, banks, and currency exchange services. ATMs usually offer the best rates and convenience.

3. What is the best way to carry money in Italy?

The best way to carry money in Italy is a combination of credit cards (with no foreign transaction fees) and cash. Use credit cards for larger purchases and carry a reasonable amount of cash for smaller expenses.

4. Are credit cards widely accepted in Italy?

Yes, credit cards are widely accepted in Italy, especially in major cities and tourist areas. Visa and Mastercard are the most commonly accepted cards.

5. How much cash should I bring to Italy?

The amount of cash you should bring to Italy depends on your spending habits and itinerary. A good starting point is to have enough cash to cover your first day’s expenses, such as transportation and meals, and then use ATMs to withdraw cash as needed.

6. What are the ATM fees in Italy?

ATM fees in Italy can vary depending on the bank and your own bank’s policies. You might encounter foreign transaction fees from your bank and usage fees from the ATM operator.

7. Should I notify my bank before traveling to Italy?

Yes, you should notify your bank and credit card company about your travel plans before going to Italy. This will prevent your cards from being blocked due to unusual activity.

8. What is Dynamic Currency Conversion (DCC)?

Dynamic Currency Conversion (DCC) is a service that allows you to see the transaction amount in your home currency at the point of sale or at the ATM. It’s generally better to decline DCC and pay in the local currency (euros) to get a more favorable exchange rate.

9. Can I use my debit card in Italy?

Yes, you can use your debit card in Italy to withdraw cash from ATMs. Make sure to check with your bank about any foreign transaction fees or daily withdrawal limits that might apply.

10. What should I do if my credit card is lost or stolen in Italy?

If your credit card is lost or stolen in Italy, you should report the loss to your bank or credit card company immediately. They will cancel your card and issue a new one. You can also request an emergency card replacement if needed.

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